- #Reolink client upgrade how to#
- #Reolink client upgrade install#
- #Reolink client upgrade software#
- #Reolink client upgrade mac#
Normally, the camera should show on the software. The “Allow incoming connections” should be green. Here you need to add the Reolink Client to the list. Navigate to System Performance > Security & Performance > Firewall and click on the Firewall Options… button.
Navigate to the listed apps (software) and find the one that says “Reolink Client”, make sure the box is ticked (as shown on the screenshot). On the next window, click the “Allow an app through firewall” (boxed in red on the image below). On the Windows search box type “Firewall” and then click on “Firewall & Network Protection”. If you don’t know-how, go through the steps listed below.
#Reolink client upgrade software#
Open up the Windows Firewall and Network Protection, click on “Allow an app through the firewall” and check if the Reolink Client software is allowed.
#Reolink client upgrade mac#
Below we’ll show how you can do that on Windows and Mac devices. If you somehow skipped this step or didn’t give permission to the app, then you have to open up your Firewall settings and allow the communications to go through. You have to click “Allow access” (as shown below).
#Reolink client upgrade install#
When you install the Reolink Client software, the computer/laptop prompts you with a dialogue box asking if you want to allow the software to go through the firewall. If the traffic is interrupted by the firewall, you should get the “login failed” message. Check the FirewallĪnother thing that you need to check is the firewall which may be blocking the traffic between the Reolink camera and the software. But if you type it manually, ensure you’re not missing any characters or numbers. If it’s scanned by the software, then most likely the UID is correct. The UID is the unique ID of the camera that the Reolink software uses for accessing it.Īn example of the UID is shown below. Now, depending on the camera model and make, you may need to use either the IP address or the UID. It will fail to connect if the camera’s IP address and UID are incorrect. Ensure the camera’s IP and UID are correct Also, check if there’s any Internet outage in your area.
Inspect the wiring, maybe something is loose or unplugged. See if you can open any other apps on the phone or random websites. (Read more here about finding the IP address of your camera).Īdditionally, just test out your internet connection. So, if the laptop’s IP address is 192.168.1.5, the camera should be in the same range (for example, 192.168.1.100). The IP address of these two devices needs to match. Both the IP camera (system) and the laptop where the software is installed need to be on the same network (meaning, get the internet from the same WiFi router.Īs shown in the picture, the Reolink camera needs to be linked to the router, the same for the laptop. If there’s no internet, then obviously you’ll see a failed login message. Ensure you’re not using O instead of 0, “1” for “l”, or maybe the shift key is enabled and the letters are capitalized. So, make sure you’re using the correct credentials.Ĭheck if there are any empty spaces by the end of the username or password. Sometimes the users mistyped it or forgot certain characters. Quite often the Reolink login failed message is caused by an incorrect username or password. We will discuss these topics in more detail in the following paragraphs. Ensure the Firewall is not blocking the traffic.Ensure you’re using the correct IP address (for the device) and UID.Ensure the internet is working, open up some random pages to test out the connection.Ensure you’re using the correct username and password.If you have the Reolink Client software running on your computer and you’re trying to connect to the security camera, but instead you get a login failed message (or timeout, or connection failed), then you should try the following things:
#Reolink client upgrade how to#
How to Fix Reolink Client Login Failed isse In this article, we will show how to solve this problem quickly. The Reolink Client Login Failed issue is usually caused by network connectivity problems, miss configuration on the settings, firewall, or even anti-virus software. Most of the time you’ll get a message on the screen that says “Login Failed”, “Connection Failed, or Timeout”. Sometimes the Reolink client fails when you try to connect it to the camera which indicates that there are some connection issues.
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